Leadership Team

Charles S. Jones

Chairman of the Board and CEO

Charles S. Jones, who has spent much of his career as an operating executive for a wide range of large public international companies and small growth-driven private companies, has a reputation for innovation and customer-centric growth strategies. He has a proven and highly successful track record in integrating software companies, identifying key inflection points of differentiation and unleashing the inherent value to the market.

Under the leadership of Mr. Jones, PeopleFluent experienced significant growth both organically and through acquisition, integration, and business partnership strategies. The company also brought numerous innovative products to market, receiving many awards and accolades including PeopleFluent Mobile Applications being selected for the coveted "Awesome New Technologies" spot at the HR Technology® Conference & Exposition, winning the HR technology industry's Integrated Talent Management Shootout at the 13th Annual HR Technology Conference & Exposition, and named a finalist in the Cloud Computing/Software-as-a-Service Category in the Eighth Annual American Technology Awards.

Before joining PeopleFluent and becoming Managing Partner of Bedford Funding, Mr. Jones was Chairman and then CEO of Markham, Ontario-based Geac Computer Corporation, a Toronto Stock Exchange listed software company with annual revenues approaching U.S. $500 million. During Mr. Jones's tenure, he transformed the Geac business with two large public-company acquisitions and built an innovative and market-leading business intelligence software enterprise focused on the financial value chain. Geac received the highest ratings among all competitive offerings in Ventana Research's 2005 Performance Management Vendor and Product Scorecard. On October 1, 2001, the Wall Street Journal named Geac the number one performing global stock. In 2004, Mr. Jones was named on the top 10 list of CEOs in Canada and, in 2005, was recognized on the top 25 list of CEOs in Canada by Canada's National Post newspaper.

Chris Menard

Chief Administrative Officer
Chris Menard leads PeopleFluent’s administrative functions, including finance and accounting, legal and IT, as well as having operational responsibility for the Workforce Compliance and Diversity and Workforce Planning lines of business. Mr. Menard’s impressive background in growing companies and creating shareholder value, M&A activities, IPOs and overall experience in advising on global financial and administrative matters are critical to supporting and scaling the company’s expansion efforts.
Prior to joining PeopleFluent, Mr. Menard was EVP and CFO at Bit9 + Carbon Black, a venture-backed, high growth technology company in the security software space. Prior to that he spent more than four years as CFO at Brightcove, a publicly-traded video SaaS company, where he led the company’s successful IPO in 2012 and subsequent M&A activity. Additionally, Mr. Menard spent nine years in various finance positions, including CFO at Phase Forward, a leading provider of enterprise software to manage clinical trials, which went public in 2004 and was acquired by Oracle in 2010.
Mr. Menard graduated with a Bachelor of Science degree in Finance from Babson College and holds an MBA from Boston College, where he also serves on the faculty part-time. He also serves on the Board of Overseers at Babson College.

Jeff Basile

Chief Financial Officer

Jeff Basile serves as Chief Financial Officer for PeopleFluent. In his role as CFO, Basile oversees the company’s worldwide operations of accounting, financial planning, reporting, treasury, and legal matters.  His focus is on delivering profitable business results across the organization ensuring a high level of transparency. Mr. Basile has been with PeopleFluent for nearly four years and in that time has been an integral part in our continued year-over-year growth and success.

He is a licensed CPA and revenue recognition expert for software licenses, software as a service (SAAS), and professional services. Mr. Basile has extensive experience in mergers and acquisitions as well as a strong background in fund-raising, business modeling and SEC financial reporting. Other skillsets include ERP/CRM system implementations and international business and subsidiary management.

He has also held senior financial roles in high-growth companies including Starent Networks and Bay Networks and PricewaterhouseCoopers (PwC). Mr. Basile holds a Bachelor of Science in Accounting from Marquette University.

Courtney Harkins

Chief Customer Officer

Courtney Harkins manages the Global Services, Support, and Customer Success organizations, ensuring that the company is strategically aligned to help customers optimize their current investments with PeopleFluent Talent Management innovations and industry best practices. Her introduction to the PeopleFluent team began in 2012 where she served as the Director of Customer Support for two years and led tremendous success in a unified product and services strategy. Ms. Harkins’ success continued to grow, as she was promoted to the VP of Professional Services and Support, where she steadily increased customer satisfaction and has been a significant contributor to PeopleFluent’s tremendously successful unified product and services strategy.

Prior to PeopleFluent, Ms. Harkins served as Ceridian Corporation’s VP of Client Services where she led North American HR Outsourcing SaaS services to over $500 million in annual revenue. Ms. Harkins has also held managerial roles at Affiliated Computer Services where she headed the new business acquisition process resulting in contracts with several Fortune 500 companies. Early on in her career, Ms. Harkins spent six years at Sitel Corporation (formally ClientLogic), where she was accountable for over 600 representatives providing customer service and technical support for a variety of organizations. Ms. Harkins graduated from Vanderbilt University with a Bachelor of Arts and Science.

Juan Albelo

Senior Vice President, Sales

Juan Albelo is responsible for managing PeopleFluent's sales teams, including account management and sales support, and formulating sales strategies across all of PeopleFluent’s solutions. With extensive experience in growing international markets, Mr. Albelo plays a pivotal role in PeopleFluent’s continued expansion into Latin America and EMEA.

Mr. Albelo has spent his entire career in the human capital management space, having previously held executive roles at PeopleSoft, Oracle, SuccessFactors, SunGard and SAP AG, where he served as Area Vice President of North American Human Capital Management Sales. In this position he held a nine figure sales quota and displayed exceptional management and leadership skills, overseeing an extremely productive 200 person team. He was promoted into this position after leading SAP’s Latin American HCM business to consecutive years of over 200 percent growth as area vice president and general manager. With 20 years of sales and marketing experience for both products and services, technical expertise in HCM systems and a remarkable track record of quarterly and yearly accomplishments in every role, Mr. Albelo is perfectly suited to develop and implement PeopleFluent’s sales strategy and grow a tremendously productive sales organization. Mr. Albelo earned a BSEE, MSIE, and MBA, Engineering and Business from the University of Miami.

Alys Reynders Scott

Chief Marketing Officer and Senior Vice President, Marketing Communications

Alys Scott is responsible for PeopleFluent's corporate communications strategy. Ms. Scott brings more than 20 years of experience from the corporate communications, marketing, investor relations and public relations disciplines. Most of her career has been in the software industry, with time spent on both the corporate and consulting agency sides focused on corporate growth strategies, acquisitions, public market entries, and the articulation of market differentiation and corporate strategy to a wide range of constituencies.

Before joining PeopleFluent, Ms. Scott was Vice President of Corporate Communications for Geac, a global performance management solutions provider, where she worked with financial and industry analysts, business and trade media, customers and partners, and internal audiences to set communications direction during turnaround and acquisition phases.

Prior to joining Geac, Ms. Scott was General Manager of Miller Consulting Group, a leading technology communications consultancy in Boston. She also worked in different management, marketing and communications capacities at International Data Group, Shandwick Public Relations, where Charles Jones was the global Chief Operating Officer, and Entex Information Systems. She began her career in New York working in advertising at Wells, Rich, Greene and Young and Rubicam.

Ronnie Thomson

Senior Vice President, Engineering

Mr. Thomson is responsible for managing worldwide software engineering, architecture, quality and hosted operations for PeopleFluent’s Talent Acquisition and Talent Management solutions.  His proven leadership in building and managing global development teams, his product and platform design track record in the HCM arena and his customer-focused dedication to product quality are considerable assets as PeopleFluent continues to focus on market-driven innovation initiatives.  In addition to supporting the success of existing customer environments, Mr. Thomson is dedicated to further enabling mobile, social and collaborative capabilities across the integrated Talent Management suite through both enhancement and expansion initiatives.

Mr. Thomson has spent more than half his career in the Human Capital Management sector. For nearly a decade, he served as Vice President of Engineering for Centra Software (acquired by Saba), which delivered online classroom, collaboration, and web conferencing solutions for the learning management space. Most recently, he was Senior Vice President for Quark, Inc., where he managed a portfolio of 15 different products across four global product development centers, implementing a single-suite schedule, launching a new SaaS offering, and developing a cloud-based product strategy for new product launches. In addition to working at Quark and Centra Software, Mr. Thomson was the director of Research and Development at Avaya Communications, and held engineering and architecture roles at Cadre Technologies.

Eileen Adler

Chief Human Resources Officer

As Chief Human Resources Officer, Eileen Adler leads PeopleFluent’s human resources team, where she is responsible for driving high-impact HR programs that maximize employee potential, build engagement and facilitate growth.

Ms. Adler has a successful track record of developing strategies and plans to enhance staff performance, build engagement and deliver on rapidly changing organizational needs at leading organizations such as Sun Life Financial and Boston Scientific where she has held senior roles in HR.

Prior to joining PeopleFluent, she served as Chief Human Resources Officer for ikaSystems, a private equity SaaS firm. At ikaSystems, Ms. Adler led transformational growth, strategic alignment and all human capital initiatives. Eileen holds a Bachelor and Master of Science from Lesley University in Cambridge, Massachusetts.

Frederik Ballon

Managing Director EMEA Operations

Frederik Ballon manages all sales and operations activities for PeopleFluent's Talent Management Suite in the EMEA region. He leads a London-based team that provides HCM transformation and technology implementation projects for multinational customers in a wide variety of industry sectors. Mr. Ballon joined PeopleFluent in 2005 and has been an Account Executive, Project Manager and Consultant to many global organizations in the areas of talent management and deployment, staffing best practices and HR analytics. Under his tenure, PeopleFluent’s growth and market adoption at large global organizations (5000+ employees) has been significant.

Mr. Ballon has extensive experience in the human capital management space. He began his career as an Executive Recruiter at Mezquita and Associates, Belgium before joining mobile phone operator Proximus as a Recruiter and HR Project Manager; implementing HR technology solutions including PeopleFluent’s RMS recruiting platform. Mr. Ballon moved on to become Recruitment Manager at AMI Semiconductor, where he managed the global staffing team and was also responsible for the global roll-out of several company-wide HRIS projects.

Mr. Ballon holds a Masters degree in Psychology from Katholieke Universiteit Leuven, Belgium, a European Masters degree in Sport Psychology from KU Leuven, Belgium and Democritus University of Thrace, Greece, as well as a Postgraduate in Business Administration from KU Leuven, Belgium. He is fluent in four languages: Dutch, French, English and German.

Stephen Bruce

Senior Vice President, Commercial Affairs

Stephen Bruce is responsible for aligning PeopleFluent’s internal organizations to coordinate commercial activities, specifically strategy and execution of our selling strategies, promotion, and messaging.  This includes expanding the value added services offered through the PeopleFluent Research Institute (PRI). The Senior Vice President of Commercial Affairs (SVPCA) effectively supports the sales teams by working cross-functionally with product management, engineering, and the global services and support organizations.  This position ensures that the value delivered across all of PeopleFluent’s innovative solutions and services continues to advance the PeopleFluent brand and create the best possible customer experiences.

Stephen’s deep understanding of industry best practices, combined with his knowledge of our products and the human capital management market, provide significant subject matter expertise and thought leadership in the future innovation of our product offerings, sales strategies and the messaging to our target markets.  Combined with his core strengths around organizational development, project and knowledge of our internal processes, Stephen provides great value in this role and a powerful knowledge-base for our teams.

Mr. Bruce has been a Human Resources practitioner and executive for more than twenty years, driving HR strategy and initiatives for large international public companies, including CDC Software Inc., Infor Global Solutions, Ecredit, Inc., and Geac Computer Corporation.  He has served as PeopleFluent’s Senior Vice President of Human Resources, not only managing the entire HR organization and integrating acquisitions and new talent at a rapid pace, but also strategically influencing the evolution of our Talent Management solutions suite with meaningful contributions to product direction, acquisition strategy and priority.  

Randy Jesberg

Senior Vice President and General Manager, Workforce Compliance and Diversity Solutions

Randy Jesberg has more than 22 years of extensive expertise in business development, international expansion and channel partnerships. As head of Workforce Compliance and Diversity Solutions, Mr. Jesberg is responsible for sales, implementation, support and development of diversity planning and compliance solutions that minimize risk and exposure for PeopleFluent’s clients. His division is focused on providing research, consulting and software solutions that help customers build best practices for diverse and balanced workforces to meet appropriate and regulatory guidelines. Mr. Jesberg’s market knowledge and exposure to key regulatory compliance issues are tremendous assets to our customer base.

Prior to joining PeopleFluent, Mr. Jesberg served as General Manager and Executive Vice President of Global Business Development at Trintech Group, a leading global provider of enterprise software, consulting and outsourced services for transaction reconciliation, workflow management and regulatory compliance. While there, he led the rapid expansion of the business into new international markets by establishing direct sales/delivery teams and revenue-generating channel partnerships. Randy also served as Vice President, Enterprise Resource Planning product line at AutoTester, Inc., a leading automated software test tool company designed to help customers worldwide with e-business, SAP R/3, ERP, and Windows software quality initiatives.

Marc Husain

Vice President Vendor Management System (VMS) Sales

As Vice President of the VMS business unit for PeopleFluent, Marc Husain is responsible for leading a dedicated group of individuals who manage more than $7 billion dollars in non-employee spend. PeopleFluent’s VMS is a critical component of ​the company’s total talent solution and facilitates all non-employee labor and services procurement, providing organizations around the world with true visibility into compliance, cost, controls, risk mitigation and efficiency.

Mr. Husain has been an integral part of the VMS business and sales strategy, bringing to PeopleFluent his experience as one of the original early executives at itiliti. Over the last three years Mr. Husain has led channel and direct sales efforts for the VMS business division which has continued to see double-digit year over year growth and expanded to include more than 170+ customers across the globe.

During his 15+year tenure at PeopleFluent, Mr. Husain has held several senior management roles including Director of North America Sales and Senior Director of Business Development.

Prior to joining PeopleFluent Mr. Husain led Midwest and West Coast Channel Sales at Sprint and Frontier Communications and held a Senior Channel Management position at Memotec. He holds a Bachelor of Science in Business & Administration from Alfred University.

Jim Bowley

Vice President of Product Management

As Vice President of Product Management for PeopleFluent, James Bowley is responsible for leading the company’s innovation strategy and efforts around planning, forecasting, and production for PeopleFluent’s leading talent management suite of solutions. Mr. Bowley has been with PeopleFluent for more than 17 years and has held several senior management roles including Vice President of Strategy and Vice President of Corporate Sales and Operations. During his tenure, PeopleFluent has experienced double-digit growth and the company’s solution footprint has expanded to include differentiated offerings such as video, mobile and social capabilities and technology to support diversity and compliance initiatives. As a recognized thought-leader in the human capital management space, Mr. Bowley is a regular contributor to publications such Talent Management Magazine, Human Resource Executive, HR Magazine and

Prior to joining PeopleFluent, Mr. Bowley was a Consultant for Towers Watson and Mercer where he worked in the organizational consulting and communications practices. He holds Bachelor of Arts degrees in Political Science, English Literature and Philosophy from Boston College and a Masters in English Literature from Boston College.